People and Properties are Our Priorities. Specializing in Water Damage, Sewage Damage, Fire Damage, Mold Removal and Deep Cleaning Disaster Situations. We strive to provide our customers with fast, professional, honest, & affordable disaster relief services throughout the entire Bay Area. It is our goal to not only provide fast relief from all situations and all disaster related property damage, but also give every client professional customer service during every project.
Our technicians work quickly and carefully to swiftly alleviate your property damage with rapid response, effective recovery knowledge and extensive experience. Water, fire, mold, and sewage related disasters happen unexpectedly and that is why we have customer care specialists available on-call 24/7, 365 days a year to respond to your emergency situation.
With over 15 years of combined experience and hundreds of satisfied customers served, we have the experience, expertise, and know how to serve you. H & L Did an outstanding job for me.
Our technicians work quickly and carefully to swiftly alleviate your property damage with rapid response, effective recovery knowledge and extensive experience. Water, fire, mold, and sewage related disasters happen unexpectedly and that is why we have customer care specialists available on-call 24/7, 365 days a year to respond to your emergency situation.
With over 15 years of combined experience and hundreds of satisfied customers served, we have the experience, expertise, and know how to serve you. H & L Did an outstanding job for me.
Services
Water damage can be a very serious problem that most homeowners don't even know they have.
When water leaks go unnoticed or ignored water can flow into all sorts of places and cause very serious damage.
From electrical issues to mold growth and infestation to wood rot and foundation issues, unchecked water damage can become a nightmare for homeowners.
For most homeowners the only thing worse than water damage is sewage damage caused by a ruptured or backed up sewage line.
Here at H&L Water Damage Restoration we provide both sewage cleanup & water cleanup in San Jose.
When water leaks go unnoticed or ignored water can flow into all sorts of places and cause very serious damage.
From electrical issues to mold growth and infestation to wood rot and foundation issues, unchecked water damage can become a nightmare for homeowners.
For most homeowners the only thing worse than water damage is sewage damage caused by a ruptured or backed up sewage line.
Here at H&L Water Damage Restoration we provide both sewage cleanup & water cleanup in San Jose.
Going through such a dramatic loss in your home or business with fire or smoke damage is heartbreaking.
All fires or smoke damage big or small can be equally effective.
Our goal is to respond to the emergency in a caring and understand way.
We know at a time of loss all different kinds of emotions are flowing through people.
Our goal is just to attack the situation as fast as possible to prevent any other damage.
In a timely fashion we want to remove all the effected damage and try and save the structural parts of your home and business.
All fires or smoke damage big or small can be equally effective.
Our goal is to respond to the emergency in a caring and understand way.
We know at a time of loss all different kinds of emotions are flowing through people.
Our goal is just to attack the situation as fast as possible to prevent any other damage.
In a timely fashion we want to remove all the effected damage and try and save the structural parts of your home and business.
Due to the CZU Lightning Complex fires we have experienced an increase in service requests for smoke and fire damage remediation services.
We are working around the clock to schedule on-site evaluations and render services.
We are a locally owned and operated water damage restoration company in San Jose serving all of the South Bay Area of California.
We are working around the clock to schedule on-site evaluations and render services.
We are a locally owned and operated water damage restoration company in San Jose serving all of the South Bay Area of California.
Reviews (8)
Wilma I.
Apr 22, 2022
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Unfortunately my experience with Cassandra is bipolar to other reviewers here. She is a nice person, maybe too nice because she was willing to put herself in the middle of a legal battle when she agreed to came as a second opinion but then refused to follow through which is detrimental when her opinion goes against the other company's diagnosis which is why I am sharing a 2 star review.
As a business, honestly and integrity should be at the top of the list but it was not she didn't keep her word. She ghosted me and never sent a report to backup her opinion. Then finally after several attempts of e-mailing and calling she finally responded with excuses that she was too busy with her personal life.
She really caused a lot more problems to an already problematic situation in my opinion for a few bucks. Beware.
As a business, honestly and integrity should be at the top of the list but it was not she didn't keep her word. She ghosted me and never sent a report to backup her opinion. Then finally after several attempts of e-mailing and calling she finally responded with excuses that she was too busy with her personal life.
She really caused a lot more problems to an already problematic situation in my opinion for a few bucks. Beware.
Ana C.
Apr 13, 2022
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Shout-out to H&L for the excellent and friendly help they provided. Mold showed up on my bedroom wall by the ceiling and I was fearing the worst. Todd, the owner, came out from H&L. He was polite, professional, and punctual. Wore a mask and booties throughout the house, which I appreciated. He saw the mold stain on the wall and immediately identified it as something caused by condensation. He advised me to go into the attic and check our insulation - there was probably not enough insulation near the vent. And he was right! No charge, but if I ever have a real mold problem, I know who I'll be calling to take care of it. Thank you, Todd.
Brett C.
Mar 21, 2022
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Katrina B.
Mar 03, 2022
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Todd came out to give a second opinion on some serious mold and water damage that appeared suddenly in our garage.
He obviously had great experience and knew exactly what was going on immediately and provided a clear estimate very quickly to remove the damage without going overboard.
The price they quoted was reasonable - and it was less than half of another quote we received (although they also added more work we didn't need).
They were able to schedule the work quickly and Todd came back and worked harder than we could believe, until every speck of rotten material was gone and the space was immaculate.
After this, Todd showed us the spots that may have caused the initial problems.
Our experience with H & L could not have been better.
He obviously had great experience and knew exactly what was going on immediately and provided a clear estimate very quickly to remove the damage without going overboard.
The price they quoted was reasonable - and it was less than half of another quote we received (although they also added more work we didn't need).
They were able to schedule the work quickly and Todd came back and worked harder than we could believe, until every speck of rotten material was gone and the space was immaculate.
After this, Todd showed us the spots that may have caused the initial problems.
Our experience with H & L could not have been better.
Michael L.
May 08, 2021
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Deanna B.
Sep 10, 2020
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I just finished working with Cassaundra and her team for my condo in Fremont which suffered extensive fire damage throughout the entire unit!
Cassaundra was very communicative with letting me know about how the demo was going to be handled and explaining what needed to be done and why. She also spent time in reaching out to my Property Manager to update her on the project.
I would like to mention that my homeowner's association is very difficult to work with since they have to approve the estimates and are slow to do so!
Cassaundra had the patience to stand by and waited for my HOA to approve the work, which I really appreciated! She also got in touch with the insurance reps involved on my claim and they increased the pay out due to her newly reported damages found!
I truly appreciated all of her efforts and honesty!
I recommend this company for tear down and demolition to anyone who is stressed out after their fire loss. I know I was! Cassaundra is straight forward, knowledgeable and honest and that made all the difference in getting the project done!
A huge thank you to the entire H&L team who worked on my project!
Cassaundra was very communicative with letting me know about how the demo was going to be handled and explaining what needed to be done and why. She also spent time in reaching out to my Property Manager to update her on the project.
I would like to mention that my homeowner's association is very difficult to work with since they have to approve the estimates and are slow to do so!
Cassaundra had the patience to stand by and waited for my HOA to approve the work, which I really appreciated! She also got in touch with the insurance reps involved on my claim and they increased the pay out due to her newly reported damages found!
I truly appreciated all of her efforts and honesty!
I recommend this company for tear down and demolition to anyone who is stressed out after their fire loss. I know I was! Cassaundra is straight forward, knowledgeable and honest and that made all the difference in getting the project done!
A huge thank you to the entire H&L team who worked on my project!
Jamie C.
Dec 20, 2019
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I reached out to H&L after dealing with a less professional Restoration company. Cassandra was kind, and got Todd to stop by my house on the same day I called. I expressed my bind I was in with my family holiday party days away. Todd reassured me the damage was minimal and the party could go on treating the area after. Todd came in and completed the job himself. They were both compassionate and I would recommend their service.
Scott F.
May 23, 2019
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Refreshing example of customer service.
I called H&L today because some suspected mold was discovered when a crew was removing an old refrigerator in our house to install a new one. The install team was convinced we had mold and stopped the install as a result. I searched out a 5 star Yelp Recovery company and came across H&L (first time I ever had to engage with a recovery company). Cassandra took the call and immediately offered help. Before the day was out Mike from H&L came by and inspected the suspect area. He quickly confirmed that we actually did not have mold, and the suspected stains were a combination of water damage and dirt/dust. He provided advice on how to clean things up and promptly left once he (and I ) was comfortable that we were all set. No charge. Awesome.
Mike and Cassandra were both courteous, empathetic, and interested in solving the problem even though in the end it meant no immediate business for the company. I say "no immediate" because they agreed we didn't need their services today, but with customer service like that, they have a customer for life, and I will recommend them to anyone who's in need. Thank you H&L!
I called H&L today because some suspected mold was discovered when a crew was removing an old refrigerator in our house to install a new one. The install team was convinced we had mold and stopped the install as a result. I searched out a 5 star Yelp Recovery company and came across H&L (first time I ever had to engage with a recovery company). Cassandra took the call and immediately offered help. Before the day was out Mike from H&L came by and inspected the suspect area. He quickly confirmed that we actually did not have mold, and the suspected stains were a combination of water damage and dirt/dust. He provided advice on how to clean things up and promptly left once he (and I ) was comfortable that we were all set. No charge. Awesome.
Mike and Cassandra were both courteous, empathetic, and interested in solving the problem even though in the end it meant no immediate business for the company. I say "no immediate" because they agreed we didn't need their services today, but with customer service like that, they have a customer for life, and I will recommend them to anyone who's in need. Thank you H&L!
