1-800 Water Damage of Southeast Michigan

Justin and his team were amazing and so incredibly helpful during an extremely stressful time for us. They made everything seem less daunting. We rent our house out year-round, so when we heard from our tenants that our basement was flooded it was even more chaotic knowing we couldn't be there right away to assess the situation. Justin was there the very next day to walk through it with us and explain the process step-by-step.

He worked with us, and our tenants, to ensure they were comfortable with him entering the home (which was often considering the damages). He was respectful of our tenants' space, our wishes, and stayed in constant communication with us every step of the way. We would recommend 1-800 Water and Justin to anyone in a crisis!

The best! They came out within hours of when my basement backup. Worked very efficiently and with a friendly attitude. Travis, Jason and Austin were a pleasure having at my house when I needed them most. They did a great job!

I recently had the unfortunate experience of discovering mold in my home and reached out to 1-800-Water Damage for assistance. Rey and his crew were assigned to handle the mold remediation process, and I couldn't be more pleased with the service they provided. Rey, along with his team, demonstrated a high level of professionalism and expertise throughout the remediation process.

They were thorough in their assessment of the mold situation, clearly explaining the steps they would take to remove it and prevent it from returning. Rey and his crew were efficient in their work, completing the remediation in a timely manner without sacrificing the quality of their service. They were also respectful of my home, ensuring that the remediation process was as minimally disruptive as possible.

After the remediation was complete, Rey and his crew conducted thorough inspections to ensure that all mold was successfully removed, giving me peace of mind that my home was now safe and mold-free. I highly recommend Rey and his crew at 1-800-Water Damage for anyone in need of mold remediation services. Their professionalism, expertise, and dedication to customer satisfaction are truly commendable. Thank you, Rey and crew, for your outstanding service.

5 star! Really great experience in a bad situation. Heck no one wants these guys in their house, the machines the noise and the chaos! The entire team kept me calm, very responsive, showed up in time and treated our home with respect. Good people.

The crew lead Jared Church turned our chaos into comfort. Not knowing what to do he guided us through everything and went above and beyond what his company's role was. Amazing! I would recommend this crew to anyone. Thanks so much.

The water damage team did a great job in helping me after I had a pipe burst. They responded right away and were at my house within 24 hours to clean up the mess. Everyone has been very helpful and courteous. I will definitely use them again if needed.

One 800 Water Damage is a great company to work with. Justin and his team were super helpful during a difficult time and provided lots of assistance and guidance. We would definitely recommend this company and their employees!

Alex and Jamon were very helpful with assisting me the water damage and giving me a solution to dry the water up with the humidifiers after the insurance company left me with minimal $$$ to fix the damages. I, definitely would recommend your company.

Responded immediately to our call. Jared arrived within an hour assessed the damage and his crew arrived in minutes. Michael and Thomas were amazing in how fast they took care of removing the drywall and did not leave any mess. They set up the drying equipment and sanitized the space. Demetrius and Jared came on a Sunday to check on everything and remove the equipment. Jared was here every day and was available when ever we called. AWESOME company and employees! I thank God for sending these wonderful people to help us.

What a team! If you ever need help with water damage around your house call 1-800-Water Damage - Shout out to Jerad / Alex / Blake - All were professional and extremely helpful dealing with questions I had never come across working with the insurance company. Thanks guys, Positive Responsiveness, Punctuality, Quality, Professionalism, Value Services Flood cleanup, Water removal. More

Let me start by saying I am the head of a company for customer service and sales. I understand how hard it is to maintain a perfect google rating. I also meet people weekly who have mold in their home. These guys are incredible! Especially Darren k. My basement flooded, writhing 12 hours they were here for the estimate. They worked with me so well, and we're here within the next day as soon as we had power to setup their equipment. 20 fans, an air scrubber and 2 giant dehumidifiers.

They took care of my wet insulation and even cleaned up the basement which wasn't included. The customer service I have had since the beginning was perfect. I can't say the same for the " big" competitors. Who wanted to put me on a waitlist with water in my basement. There should be no other company you call for these events. Everyone is stressed in these situations but this is the company for you I PROMISE.

I will be happy to scream the name of this company to everyone I meet with mold needs. Call 1800 water proofing and ask for Darren K if he services your area. It may sound crazy - but if I ever have a flood again in my basement part of me will be excited to call these guys. Thank so much everyone God Bless